Please note we cannot guarantee delivery dates for orders placed after November 23rd due to the holidays. 

FAQs

R E F U N D S / R E T U R N S

1. CAN I GET A REFUND/RETURN? 
NO REFUNDS ARE PERMITTED AFTER THE ITEM(S) HAVE BEEN SHIPPED OR IF THE ITEM IS A PRE-ORDER. RETURNS ARE ONLY ACCEPTED IF THE PRODUCT(S) ARRIVE DEFECTIVE UPON ARRIVAL. 
2. CAN I EXCHANGE MY APPAREL IF I GOT THE WRONG SIZE?
ALL OUR APPAREL IS IN U.S. SIZING UNLESS STATED OTHERWISE.
NOTE: PLEASE MAKE SURE TO DOUBLE CHECK YOUR SIZE BEFORE PURCHASING. WE DO NOT DO EXCHANGES OR RETURNS ON APPAREL BECAUSE EACH PIECE IS CUSTOM MADE DEPENDING ON THE ORDER.
3. WHY ARE ALL OFFICIAL GOODS PRE-ORDER?

OFFICIAL GOODS ARE SHIPPED TO OUR OFFICE FROM KOREA ONCE YOU PLACE YOUR ORDER. IT MAY TAKE 7-10 BUSINESS DAYS FOR US TO GET THE ITEM SO WE HAVE IT LISTED AS PRE-ORDER ON OUR WEBSITE. PRE-ORDER ITEMS CANNOT BE CANCELLED NOR REFUNDED.

 

 

P A Y M E N T

1. WHAT PAYMENT METHODS DO YOU ACCEPT?

ONLY MAJOR CREDIT CARDS, DEBIT CARDS, AND GIFT CARDS ARE ACCEPTED. PLEASE CONTACT US IF YOU NEED TO DISCUSS OTHER FORMS OF PAYMENT.

2. I AM NOT FROM THE UNITED STATES AND DO NOT USE USD CURRENCY. DO YOU ACCEPT OTHER FORMS OF CURRENCY?

THE DEFAULT CURRENCY IS SET TO USD, HOWEVER YOU MAY USE THE CURRENCY CONVERTER TO VIEW THE PRICES IN THE CURRENCY OF YOUR ORIGIN COUNTRY. ALL PRODUCTS CAN BE PURCHASED FROM ANY COUNTRY WITH ANY CURRENCY, BUT YOU MAY SEE THE NUMBERS CHANGE BACK TO USD DURING CHECKOUT. 

A P P A R E L

1. WHAT ARE YOUR APPAREL MADE OF?

MOST OF OUR APPAREL ARE MADE OF 100% COTTON. SOME HOODIES AND CREWS MAY BE MADE OF A 50/50 COTTON POLY BLEND. 

2. CAN I ASK FOR A CERTAIN PART OF A DESIGN TO BE CHANGED?

NO, UNLESS YOU CHOOSE TO DO SO BY CUSTOM ORDER, WHICH WOULD HAVE AN ADDITIONAL FEE.

3. WHERE CAN I RECEIVE UPDATES WITH NEW DESIGNS, SALES, PHONE CASE MODELS, ETC.?

YOU CAN FIND US ON INSTAGRAM: @MANDUAPPAREL

S H I P P I N G

1. DO YOU SHIP INTERNATIONALLY? HOW MUCH IS SHIPPING?

YES, INTERNATIONAL SHIPPING FOR OFFICIAL MERCHANDISE SUCH AS ALBUMS, PHOTOBOOKS, AND SEASON GREETINGS WILL DEPEND ON YOUR LOCATION AND THE WEIGHT OF THE PACKAGE.

2. HOW LONG SHOULD IT TAKE FOR THE PACKAGE TO DELIVER?

IT USUALLY TAKES US ABOUT 7 BUSINESS DAYS PREPARE YOUR PACKAGE, BUT IT MAY TAKE A BIT LONGER FOR CUSTOM ORDERS. DEPENDING ON WHERE YOU LIVE, IT MAY TAKE 2-4 WEEKS FOR THE PACKAGE TO ARRIVE. WE MAKE ALL OUR APPAREL IN THE USA, THEREFORE SHIPMENTS TO FARAWAY COUNTRIES LIKE CANADA, AUSTRALIA, AND UK MAY TAKE LONGER. WE RECOMMENDING UPGRADING TO EXPRESS SHIPPING IF YOU NEED THE PACKAGE EARLIER.

3. WILL THERE BE ANY CUSTOM FEES?

WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES THAT MAY ACCRUE.

F U R T H E R  I N Q U I R I E S

1. I HAVE MORE QUESTIONS THAT ARE NOT LISTED IN THIS FAQS PAGE. WHERE CAN I CONTACT YOU? 

YOU CAN DIRECT MESSAGE US ON INSTAGRAM (@MANDUAPPAREL), EMAIL US AT HELLO@MANDUAPPAREL.COM, OR FILL OUT THE CONTACT FORM

Size Chart
TEE (UNISEX)
 SIZE BODY LENGTH FROM HIPS (B) CHEST - 1" BELOW ARMHOLE (A)
S 27 INCHES 18.5 INCHES
M 28 INCHES 20.5 INCHES
L 29 INCHES 22.5 INCHES
XL 30 INCHES 24.5 INCHES
2XL 31 INCHES 26.5 INCHES
3XL 32 INCHES 28.5 INCHES
4XL 34.5 INCHES 30 INCHES
5XL 35.5 INCHES 32 INCHES
TEE (WOMEN'S CREW NECK)

 SIZE

BODY LENGTH FROM HIPS (B)

CHEST - 1" BELOW ARMHOLE (A)

S

26.25 INCHES

16 INCHES

M

26.75 INCHES

16.75 INCHES

L

27.375 INCHES

17.75 INCHES

XL

28 INCHES

18.75 INCHES

2XL

28.62 INCHES

19.75 INCHES

 
TEE (WOMEN'S V-NECK)

 SIZE

BODY LENGTH FROM HIPS (B)

CHEST - 1" BELOW ARMHOLE (A)

S

25.75 INCHES

16.75 INCHES

M

26.25 INCHES

17.5 INCHES

L

28.87 INCHES

18.5 INCHES

XL

27.5 INCHES

19.5 INCHES

2XL

28.12 INCHES

20.5 INCHES

CROPPED TEE
 SIZE BODY LENGTH (B) CHEST WIDTH (A)
XS/S 16.5 INCHES 15.62 INCHES
M/L 17.5 INCHES 17.12 INCHES
TANK TOP (UNISEX)
SIZE BODY LENGTH FROM HIPS (B) CHEST - 1" BELOW ARMHOLE (A) 
XS 26 INCHES 16.25 INCHES
S 27 INCHES 18.25 INCHES
M 28 INCHES 20.25 INCHES
L 29 INCHES 22.25 INCHES
XL 30 INCHES 24.25 INCHES
2XL 31 INCHES 26.25 INCHES
TANK TOP (WOMEN'S RELAXED TANK)
 SIZE BODY LENGTH FROM HIPS (B) CHEST - 1" BELOW ARMHOLE (A)
S 25.25 INCHES 17 INCHES
M 25.87 INCHES 18.5 INCHES
L 26.5 INCHES 20.5 INCHES
XL 27.12 INCHES 22.5 INCHES
2XL 27.75 INCHES 24.5 INCHES
 
CREWS (UNISEX)

 SIZE

BODY LENGTH - FROM HIPS (B)

CHEST WIDTH - 1" BELOW ARMHOLE (A)

SLEEVE LENGTH FROM CENTER BACK INCLUDING CUFF RIB

S

26.5 INCHES

20.5 INCHES

35 INCHES

M

28 INCHES

22 INCHES

36 INCHES

L

29.5 INCHES

23.5 INCHES

37 INCHES

XL

31 INCHES

25 INCHES

38 INCHES

2XL

32.5 INCHES

26.5 INCHES

39 INCHES

3XL

34 INCHES

28 INCHES

40 INCHES

 
CROPPED CREW SWEATSHIRT
 SIZE FITS SIZES
S 2-4
M 6-10
L 10-14
HOODIES (UNISEX)
 SIZE
BODY LENGTH - FROM HIPS (B)
CHEST WIDTH - 1" BELOW ARMHOLE (A)
SLEEVE LENGTH FROM CENTER BACK INCLUDING CUFF RIB
XS 27 INCHES 19 INCHES 33.5 INCHES
S 28 INCHES 20 INCHES 34.5 INCHES
M 29 INCHES 22 INCHES 35.5 INCHES
L 30 INCHES 24 INCHES 36.5 INCHES
XL 31 INCHES 26 INCHES 37.5 INCHES
2XL 32 INCHES 27 INCHES 38.5 INCHES
3XL 33 INCHES 28 INCHES 39.5 INCHES
 
CROPPED HOODIE
 SIZE FITS SIZES
S 2-4
M 6-10
L 10-14
LEGGINGS

 SIZE

WAIST

HIP

LENGTH

S

23-35 IN. (62-90CM)

37-45 IN. (96-116CM)

35.8 IN. (91CM)

M

25-37 IN. (66-94CM)

39-48 IN. (100-122CM)

36.6 IN. (93CM)

L

27-39 IN. (70-100CM)

41-50 IN. (104-126CM)

37.4 IN. (95CM)

XL

29-41 IN. (74-106CM)

42-51 IN. (108-130CM)

38.1 IN. (97CM)